Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-rio-bravo-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Rio Bravo Texas”, “we”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Transparency and Accountabilty Law (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our website, applications, services, and products offered under the Mobility Assistance Rio Bravo Texas brand. However, please note that it does not extend to third-party platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we process your personal data when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our websites associated with this Privacy Policy.
  3. You engage with us through communications like newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Data needed for processing transactions, such as card details and billing addresses.
  • Financial Information: Information about your financial status or transactions for service provision.
  • Purchase Information: Details of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when you use our apps.
  • Location Data: Geographic location information provided by your device.
  • Feedback: Your opinions, comments, and suggestions regarding our services.
  • Social Media Information: Personal data we receive when you interact with us on social media platforms.
  • Product Information: Details about the products or services you express interest in or purchase.

We obtain this data through direct user input, interactions with our systems, and automated technologies used to enhance user experience and improve our services. Additionally, third parties may share personal data with us, subject to their privacy policies.

Cookies

We employ cookies for several purposes, including:

  • Strictly Necessary: These cookies enable core features like login and account management.
  • Preference: They remember your preferences, such as language settings, to enhance user experience.
  • Analytics: Used to collect statistics about website usage and interaction, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, or as required by applicable laws. Once these purposes are met or the retention period expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and engaging secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Right to restriction or object to the processing of your data.
  • Right to data portability.
  • Right to withdraw consent (if applicable).
  • Non-discrimination in our services for exercising these rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your requests as quickly as possible and within the time frames prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests related to privacy or our data practices, please contact us:

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection and privacy.